FAQ

Find answers to our most frequently asked questions.

Find answers to our most frequently asked questions.

Shipping & returns

1. What products does DynamisX offer?

We specialize in versatile fitness and recovery tools, including resistance bands, massage guns, foam rollers, yoga mats, and push-up boards. Each product is designed to support your home workouts and recovery routines effectively.

2. How long does shipping take?

Our standard shipping typically takes 10-20 business days, while expedited shipping (when available) takes 7-15 business days. Delivery times may vary based on your location and any customs delays. You’ll receive tracking details once your order is shipped.

3. Do you offer refunds or returns?

Yes, we offer a 30-day refund policy. If you’re not satisfied with your purchase, contact us at DynamisX-store@outlook.com within 30 days of receiving your order. No returns are necessary—we aim to make the process hassle-free.

4. Are the products suitable for beginners?

Absolutely! Our tools are designed for all fitness levels, from beginners to seasoned athletes. Whether you’re starting your fitness journey or looking to enhance your routine, our products are easy to use and highly effective.

5. How do I contact customer support?

You can reach our dedicated customer support team by emailing DynamisX-store@outlook.com. We’re here to help with any questions or concerns you have about your order or products.

6. Will I pay customs?

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.Thanks, DynamisX"

Sofia R. Alberta, Canada.